Velleo - Terms of Use

1. Introduction

These Terms of Use govern access to and use of Velleo, a booking platform for salons.

Velleo is owned and operated by MLSoft, a self-employed business in the United Kingdom, with plans to transition into a limited company (Ltd).

By using Velleo, you agree to these Terms.

2. Service Description

Velleo provides a cloud-based booking system enabling salons to manage appointments, accept bookings, store client data, and manage staff.

MLSoft may update or modify the service at any time.

3. Accounts

Users are responsible for account security and all activity under their account.

MLSoft is not liable for unauthorized access due to weak credentials.

4. Data Protection

Salons act as Data Controllers; MLSoft acts as a Data Processor.

Users must comply with UK GDPR.

5. Acceptable Use

  • No unlawful use
  • No unauthorized access
  • No service disruption
  • No reverse engineering

6. Pricing and Payments

Subscription fees may apply. Pricing is communicated in advance.

Failure to pay may result in suspension.

7. Availability

Service availability is not guaranteed. Features may change or be discontinued.

8. Termination

Accounts may be terminated for violations or non-payment.

9. Limitation of Liability

Service is provided "as is". MLSoft is not liable for indirect losses.

Liability is limited to the amount paid by the user in the last 12 months.

10. Intellectual Property

All rights belong to MLSoft. Users receive a limited license only.

11. Data Export

Users may request export of their data within a reasonable period after termination.

12. Beta Features

Beta features may be unstable and are provided without guarantees.

13. Governing Law

These Terms are governed by the laws of England and Wales.

14. Contact

MLSoft (Velleo)

Email: support@velleo.app

Website: velleo.app

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